The hospitality and leisure markets provide a unique blend of service and sales that demands fast and efficient work procedures that won’t leave customers waiting. Knowing your staff can operate EPOS and data systems expertly is not enough.

All must be aware of health and safety issues, especially the environmental health issues surrounding food and drink, the safety of guests and accessibility. Ignoring these will lead to costly errors, frustrated customers and lost sales. Something that applies equally to both ‘front of house’ and ‘back office’ personnel.

Agora Solutions trains staff to become fully aware of operational procedures, mandatory regulations and associated ‘out of hours’ tasks.

Courses we provide include:-

• COSHH – Control of Substances Hazardous to Health
• Fire Safety
• NLC Certificate/Licensing Law
• Basic Food Hygiene
• First Aid