As part of our ongoing partnership, we work with MCR Systems to install EPoS, loyalty and pre-ordering solutions, and cashless and mobile payments into contract catering establishments across a variety of sectors - including education, sports and leisure, and specialist markets such as government and MOD outlets.
Having the full security clearance required to work in these establishments, Agora delivers operator and manager training, installation and live support in accord with each venue's unique requirements.
PROJECT CASE STUDY
We provided a project team to coordinate and carry out server upgrades across 473 of MCR’s contracted catering outlets. Outlet types ranged from schools and colleges to large national sporting venues, MOD facilities and hospitals - a number of which required security clearance to be in place prior to attendance on site.
A FULL SYSTEM SWAP OUT
The upgrades consisted of swapping out the existing server for new, the migration of data to the new server, followed by testing of the functionality of tills, PDQ machines, printers and front office systems once the new server was in place.
Each of the engineers completed two upgrades a day either pre, or post breakfast/lunch service, thus keeping disruption to trade to a minimum. The rollout was successfully completed in the stipulated three-month timescale, while also avoiding any major sporting events and school holidays.